Privacy Policy

1. Who We Are

Navbharat Water Pvt Ltd ("Navbharat Water", "we", "us", or "our") is a water treatment engineering company registered in India, with its principal office at Mumbai, Maharashtra. We operate this website at navbharatwater.com (the "Site") to provide information about our services and to enable prospective clients to contact us.

2. Information We Collect

We collect information you provide directly to us:

• Contact form submissions: your name, company name, email address, phone number, and message content.
• Quote request forms: project details, capacity requirements, sector, and location.
• Whitepaper download requests: name and work email address.
• Newsletter subscriptions: email address.

We also collect certain information automatically when you visit the Site, including IP address, browser type, pages visited, and referring URL — collected via Google Analytics (GA4) for site improvement purposes.

3. How We Use Your Information

• To respond to your inquiries and provide quotations.
• To send requested documents and whitepapers.
• To send service updates and newsletters (only where you have opted in).
• To improve our website based on usage analytics.
• To comply with applicable legal obligations.

4. Legal Basis for Processing

We process your personal data on the following bases: (a) your consent, where explicitly provided; (b) the legitimate interest of responding to business inquiries and improving our services; and (c) compliance with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with trusted service providers who assist us in operating the Site (such as email delivery and analytics), subject to contractual confidentiality obligations. We may disclose information if required by law or to protect our legal rights.

6. Cookies

The Site uses cookies and similar tracking technologies for analytics (Google Analytics GA4) and to remember your preferences. You may disable cookies in your browser settings; however, some features of the Site may not function correctly if cookies are disabled.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Inquiry and quotation data is retained for up to 5 years for business records. You may request deletion of your data at any time (see Section 8).

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at info@navbharatwater.com.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure and we cannot guarantee the absolute security of data sent over the internet.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions about this Privacy Policy or our data practices, please contact: